Tips on how to manage generation Y
Pre-listening:
Exercise 1:
Match the words to their definitions:
| a) knee-jerk reaction | 1) used for describing somebody who always needs a lot of help or attention |
| b) flack | 2) time spent with other people rather than communicating with them by phone etc. |
| c) high maintenance | 3) an immediate and not carefully considered response |
| d) high performing | 4) something that tests strength, skill, or ability |
| e) face time | 5) a favor or gift, usually in the form of money, given in return for service |
| f) insight | 6) working fast and efficiently |
| g) plug-and-play | 7) relating to a new employee who needs little or no training |
| h) challenge | 8) to do something to deserve a new position or a higher status |
| i) earn one’s stripes | 9) criticism |
| j) gratification |
10) a chance to understand something or to learn more about it |
Now, watch the film:
After listening:
Exercise 2:
The following sentences have been taken from the listening. Complete the gaps with what you hear:
1. Knee-jerk reactions on how to lead them will cost __________ of these top performers.
2. Of all the generations in the __________ they seem to be getting the most flack.
3. They’re looking for insight from you, they want to __________, they’re not plug-and-play employees.
4. If they do a fine job, hand over more, __________ them daily.
5. It’s not that they don’t want to earn a promotional __________.
6. They have been (a) __________ since peewee soccer, hence creating a work place that allows for regular (b) __________ with all
levels of employees and within all functions enables them to learn and perform.
7. What may appear to be indulgences now like __________ and training may in fact be standards for the future.
8. Maybe it isn’t such a bad idea that one should be happy, __________ and engaged at work.
Exercise 3:
Put the following characteristics into the correct category – gen X or gen Y.
(1) they expect cooperation with their managers; (2) they don’t need a lot of training; (3) they need constant and immediate feedback; (4) they ask lots of questions; (5) they wait patiently for their turn; (6) they take their time with the job they are to do ;
| Gen X | Gen Y |
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Key:
Ex. 1:
a-3; b-9; c-1; d-6; f-10; g-7; h-4; i-8; j-5;
Ex.2:
1 – turnover; 2 – workforce; 3 – interact; 4 – challenge; 5 – bonus; 6(a) – team-oriented; 6(b) – collaboration; 7 – flex time; 8 – fulfilled;
EX. 3:
(1) Y; (2) X; (3) Y; (4) Y; (5) X; (6) X
Ex. 1:
a-3; b-9; c-1; d-6; f-10; g-7; h-4; i-8; j-5;
Ex.2:
1 – turnover; 2 – workforce; 3 – interact; 4 – challenge; 5 – bonus; 6(a) – team-oriented; 6(b) – collaboration; 7 – flex time; 8 – fulfilled;
EX. 3:
(1) Y; (2) X; (3) Y; (4) Y; (5) X; (6) X
Fantastyczne i bardzo praktyczne 🙂