How to manage generation Y

Tips on how to manage generation Y





Pre-listening:


Exercise 1:
Match the words to their definitions:



a) knee-jerk reaction        1) used for describing somebody who always needs a lot of help or attention
b) flack       2) time spent with other people rather than communicating with them by phone etc.
c) high maintenance      3) an immediate and not carefully considered response
d) high performing       4) something that tests strength, skill, or ability
 e) face time       5) a favor or gift, usually in the form of money, given in return for service
f) insight       6) working fast and efficiently
g) plug-and-play       7) relating to a new employee who needs little or no training
h) challenge       8) to do something to deserve a new position or a higher status
i) earn one’s stripes       9) criticism
j) gratification 

     10) a chance to understand something or to learn more about it



Now, watch the film:


 
 
 
 
After listening:

Exercise 2:
The following sentences have been taken from the listening. Complete the gaps with what you hear:
1. Knee-jerk reactions on how to lead them will cost __________ of these top performers.
2. Of all the generations in the __________ they seem to be getting the most flack.
3. They’re looking for insight from you, they want to __________, they’re not plug-and-play employees.
4. If they do a fine job, hand over more, __________ them daily.
5. It’s not that they don’t want to earn a promotional __________.
6. They have been (a) __________ since peewee soccer, hence creating a work place that allows for regular (b) __________ with all
levels of employees and within all functions enables them to learn and perform.
7. What may appear to be indulgences now like __________ and training may in fact be standards for the future.
8. Maybe it isn’t such a bad idea that one should be happy, __________ and engaged at work.
 
 
Exercise 3:

Put the following characteristics into the correct category – gen X or gen Y.

(1) they expect cooperation with their managers; (2) they don’t need a lot of training; (3) they need constant and immediate feedback; (4) they ask lots of questions; (5) they wait patiently for their turn; (6) they take their time with the job they are to do ;
Gen X      Gen Y     
   
 
 

More English for HR at www.s-teem.pl
 

 
Key:
Ex. 1:
a-3; b-9; c-1; d-6; f-10; g-7; h-4; i-8; j-5;
Ex.2:
1 – turnover; 2 – workforce; 3 – interact; 4 – challenge; 5 – bonus; 6(a) – team-oriented; 6(b) – collaboration; 7 – flex time; 8 – fulfilled;
EX. 3:
(1) Y; (2) X; (3) Y; (4) Y; (5) X; (6) X

1 komentarz
  1. Reply
    Dorota 13 sierpnia 2012 at 21:54

    Fantastyczne i bardzo praktyczne 🙂

Skomentuj

Wystarczy 5 sekund aby być zawsze na bieżąco.

Zapisz się do naszego newslettera tutaj:

Informacje o najciekawszych artykułach i nowościach w świecie HR.

Dziękujemy za zapisanie do naszego newslettera. Od teraz będziesz na bieżąco ze światem HR.

Share This
HRstandard.pl
Login/Register access is temporary disabled
Compare items
  • Total (0)
Compare
0