The topic for today is ‘’ employee engagement’’.
Task 1.
Read the text below to get the general idea:
Employee engagement is a workplace emotional approach that an employee has to the organization’s goals and values. It is not the same as employee satisfaction, though. The latter only depicts the level of content that employees have, but not the amount of motivation, personal involvement or emotional commitment they show on the job. For some workers collecting a pay-check is enough to make them happy at work. Others need to feel engaged, involved, or enthusiastic about their job, or valued at the workplace to be happy.
Experts say that employee engagement is not a simple or straightforward concept, since definitions vary in the weight they give to the individual and to the organization in creating engagement. Statistics say that on average employees use only around 55% of their skills and 75% of workers admit that they quit their bosses rather than their jobs. Those numbers clearly show the relationship between the employee engagement and the company (managers’) engagement. It means that organizations have to work really hard to engage their employees accordingly, who in return are able and eager to contribute to the company.
Engaged employees are said to be more creative, willing to undertake new challenges, more active and they achieve higher performance scores. Engaged companies, on the other hand, are viewed as more successful and profitable. They tend to be perceived as better places to work in, because their engaged workers care about both their work and the company. Apart from offering good salaries, engaged organizations provide their employees a good chance of self-development and personal involvement in the company’s actions.
Employee engagement is measurable, directly correlated with company’s results and it varies from poor to great. The level of employee engagement can be monitored by means of surveys or questionnaires and, simultaneously, it can be juxtaposed with hard numbers or profits.
Employee engagement constitutes a vital part of employee retention policy and it still remains an important tool for business success.
Task 2.
Study the text carefully and decide whether the sentences below are true (T) or false (F):
1. Employee engagement is not about employee job satisfaction. …..
2. The idea of employee engagement is quite a complex one. …..
3. Employee engagement equals to a positive approach of workers to their duties and the company. …..
4. Some employees find their monthly pay-checks enough to make them happy and satisfied from their job. …..
5. Employees make use of less than half of their potential at work. …..
6. Three fourths of staff leave work because of their managers. …..
7. Workers have to work really hard to feel happy at the workplace. …..
8. There is no relationship between engaged staff and company’s results. ….
9. Satisfaction surveys can help to verify the level of personal involvement among the staff. …..
10. Companies also can be blamed for the lack of individual commitment. …..
Task 3.
Watch the video ‘’Employee engagement …‘’ and complete the sentences below with missing words. You may need to change the wordform to fit the gap:
1. According to the speaker, the key solution to most management problems in a company is ……..………..
2. The speaker believes that the business can expand only with employees who are actively ………..….. in their tasks.
3. Studies show that ………….. employees tend to retain within the organization longer than not engaged ones.
4. Only engaged employees are able to contribute to the ………..…. of the company.
5. It is vital for employees to have clearly set and well defined ……………
6. Engaged employees create additional ………….… both for the company and customers.
7. Only engaged people can ………..…. to the company’s growth.
8. On average, engaged employees have higher work attendance than those …………….….
9. Engaged employees treat their customers with due respect, like …………..….
10. Successful companies should keep a …………… between the business and the employees.
KEY TO EXERCISES
Task 2.
1. Employee engagement is not about employee job satisfaction. ..T..
2. The idea of employee engagement is quite a complex one. ..T..
3. Employee engagement equals to a positive approach of workers to their duties and the company. ..F..
4. Some employees find their monthly pay-checks enough to make them happy and satisfied from their job. ..T..
5. Employees make use of less than half of their potential at work. ..F..
6. Three fourths of staff leave work because of their managers. ..T..
7. Workers have to work really hard to feel happy at the workplace. ..F..
8. There is no relationship between engaged staff and company’s results. .F..
9. Satisfaction surveys can help to verify the level of personal involvement among the staff. ..T..
10. Companies also can be blamed for the lack of individual commitment. ..T..
Task 3.
1. According to the speaker, the key solution to most management problems in a company is ……ENGAGEMENT………..
2. The speaker believes that the business can expand only with employees who are actively ………ENGAGED….. in their tasks.
3. Studies show that ……FOCUSED….. employees tend to retain within the organization longer than not engaged ones.
4. Only engaged employees are able to contribute to the …….DEVELOPMENT…. of the company.
5. It is vital for employees to have clearly set and well defined …..GOALS..
6. Engaged employees create additional …….VALUE… both for the company and customers.
7. Only engaged people can ….CONTRIBUTE…. to the company’s growth.
8. On average, engaged employees have higher work attendance than those ….DISENGAGED….
9. Engaged employees treat their customers with due respect, like …ROYALTIES….
10. Successful companies should keep a ….BALANCE… between the business and the employees.
Employee engagement
Employee engagement – KEY
